Meet The Team: Adrian Cox, Customer Account Manager

It’s time to meet another member of the Retail Furniture family! This month we’ve put one of our customer account managers, Adrian Cox, in the hot seat.

20161207-employee-profile

Adrian joined the team nine years ago as a bench joiner and has recently made the transition to account manager. In his new role, Adrian works closely with our clients to understand their needs and communicates this to our workshop team, ensuring that products are always delivered to brief.

Aside from his time spent building relationships with our clients, Adrian is a huge sports fan and will watch pretty much any sport he can find on TV. When it comes to his own sporting prowess, Adrian is a keen golfer and also enjoys getting out in the fresh air on his bike.

Proving he truly is sports-mad, when he was at school, Adrian dreamed of becoming a professional footballer. Thankfully for us, he found his skills were better suited to joinery back in 2007!

To finish things off, we put Adrian on the spot with our quick-fire questions…

What 3 things would you take with you on a desert island?
“My bike, Sky TV and supermarket home delivery.”

If you were a superhero, what would your super power be?
“To predict the lottery numbers!”

My favourite thing about working at Retail Furniture is…
“Definitely the people.”

Stay tuned for another employee profile next month!

Advertisements

Spotlight On… Our Sustainability Policy

Sustainability has become a hot topic in recent years. As well as government initiatives encouraging us to recycle and save energy in our homes, businesses have begun to pay close attention to sustainability. Sustainability covers a wide range of environmental and social aspects including reduction of carbon emissions, eco-friendly supply chains, energy-efficient processes and machinery as well as workplace health and safety and good employee work-life balance.

At Retail Furniture, we believe sustainability is one of the key factors in ensuring our continued success. We take our environmental commitments very seriously and have taken a number of steps to make sure we’re doing our bit to create a more sustainable world.

Discover our sustainability policies…

Recycling is a key element of our environmental policy. More than £140,000 was invested in our cutting edge extraction and wood burning system. With this new system, we can keep our factory heated throughout the colder months. Everything is kept at an ambient temperature 24/7 – this not only helps our materials last longer but also keeps our employees comfortable during winter! The investment has been brilliant in helping us reduce our landfill waste, which has decreased by 90%.

We’re also keen to offer our clients a helping hand in their sustainability efforts. We provide counter removal and disposal: we will collect our clients’ old furniture, bring it back to the Retail Furniture site and dispose of it via our sustainable burning system.

There’s a strong focus on reducing our carbon emissions too. Our Homag Bargstadt handling machine has pride of place in our factory: its innovative design means it doesn’t use any electricity when on standby. It’s also mandatory for us that our suppliers are Forestry Stewardship Council® (FSC®) affiliated, so you can be sure every step has been taken to manufacture our products in the most environmentally-friendly way.

We’re continuously working to improve our sustainability and reduce our carbon footprint. If you’d like further information on our eco policies, please get in touch – we’d be more than happy to tell you more.

 

Meet The Team: Richard Lewis, CAD Designer

We’re proud to have a workforce of loyal employees at Retail Furniture. Some of the team have been with us for over 10 years and a few since we first started out! To celebrate the different personalities and skill sets that make up our team, each month we’ll be putting the spotlight on one of our employees so you can get to know us better. To get things started, we’ve nominated our CAD Technician, Richard Lewis.

Richard is one of the talented CAD technicians who make up our in-house design team. These are the creative brains who develop the product concepts in line with our clients’ needs. CAD is short for Computer Aided Design, so Richard uses his technical super powers to create both 2D surface models and 3D solid models that our factory team then use as the basis for creating our products.

Richard is a local lad, born and bred in Telford, Shropshire and has been part of the Retail Furniture family for 2.5 years. Outside of the workplace, Richard has a keen interest in live music and enjoys travelling to see his favourite bands perform.

The design world nearly missed out on Richard’s talents as in his early years he had his heart set on becoming a grass cutter! Thankfully for us, he changed his mind.

To finish things up, get to know Richard a little better with our quick-fire questions…

  • What 3 things would you take with you on a desert island? “My phone, speakers and a crate of beer!”
  • If you were a superhero, what would your super power be? “I’d want to be able to stop time like Bernard’s Watch.”
  • My favourite thing about working at Retail Furniture is… “The banter; there’s never a dull moment!”

Stay tuned for another employee profile next month!